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Welcome to Ydunvie’s customer service page. If you cannot find the information you need, please do not hesitate to contact us by emailing to contact@ydunvie.com. Our customer service team will provide you a satisfied solution as soon as possible.

Ydunvie® products are made to the highest standard of quality, and to support this we offer a limited two years warranty with all products. We advise you to keep your receipt as proof of purchase for warranty validation. In countries that state a longer warranty is required, we will extend the warranty accordingly. Reasonable evidence must also be provided. Please keep your receipt as this is proof as to when the product was purchased. Ydunvie devices that are under warranty must be returned with the RMA number. (RMA- Return Merchandise Authorization)

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